Refund Policy
At Al Furqan Welfare Organization, we are committed to providing education and support to underprivileged children, and your generous contributions play a vital role in achieving this mission. We understand that circumstances may arise where a donor may request a refund. This policy outlines our procedures regarding refunds for donations made to our organization.
1. Donation Refunds
All donations made to Al Furqan Welfare Organization are considered non-refundable. Since donations are voluntary contributions to support our charitable mission, we do not provide refunds for donations, unless under exceptional circumstances outlined below.
2. Exceptional Circumstances:
In rare cases, we may consider providing a refund if a donation was made in error or if there is a discrepancy in the donation amount. Such circumstances may include accidental duplicate donations, processing errors, or unauthorized transactions. To request a refund under exceptional circumstances, please contact us promptly with details of the donation and the reason for the refund request.
3. Refund Process:
Refund requests must be submitted in writing via email to info@alfurqanwelfare.com within 15-20 days of the donation date. The request should include the donor’s name, contact information, donation amount, donation date, and a brief explanation of the reason for the refund request. Our team will review the request and respond to the donor within a reasonable timeframe.
4. Refund Discretion:
Al Furqan Welfare Organization reserves the right to review and make the final decision on all refund requests. We will assess each request on a case-by-case basis and may require additional information or documentation to process the refund. Our decision regarding refunds is final and binding.
5. Tax Deductibility:
Please note that if a refund is issued, any associated tax benefits may be reversed. It is the donor’s responsibility to consult with their tax advisor regarding the tax implications of a donation refund.
6. Policy Updates:
We reserve the right to review and update our refund policy as needed without prior notice. Any changes to the policy will be communicated promptly on our website or through other appropriate channels
7. Contact Us:
If you have questions or concerns about our refund policy please contact us at info@alfurqanwelfare.com or +92 307 2194307. Our team is here to assist you and address any inquiries you may have.